Privacy Statement
All customer information is treated in accordance with our Privacy Policy.
Our Privacy Policy constitutes part of the Terms and Conditions:
Alternative Engine Technologies (AET) would like to assure you that we take your information and privacy very seriously. AET is bound by the National Privacy Principles set out in the Privacy Act 1988 of the Commonwealth of Australia. This policy statement affirms our commitment to comply with those principles.
Information you provide us.
For AET to process your enquiry or if you purchase goods and services from AET, we may require information such as your name, email address, contact telephone number, delivery address, credit card number or other details ("customer information"). Other information will also be collected with your permission from time to time. This will normally include preferences such as likes or dislikes.
We may subsequently require further details to enable the processing of any orders that you make. You agree to provide AET with current, complete and accurate customer information when asked to do so by the website or an employee of AET.
Outside of information that you enter on the web site, AET also receives and stores certain types of information when you interact with AET’s websites, this is provided through the use of Cookies.
What are Cookies?
- Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser.
- Cookies enable our systems to recognise your browser and welcome you back to the website.
- By disabling Cookies, you will not be able to participate in some of the features offered by AET.
- Most Internet browsers are pre-set to accept Cookies. If you prefer not to receive Cookies, you can adjust your Internet browser to disable Cookies or to warn you when Cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help/Contents and Index option on your browser.
- We recommend that you leave your Cookies enabled otherwise you will not be able to shop with us.
- Our Cookies do not send us back any information about your computer or any other information on your hard drive.
How do we use the information?
Information that you have provided us will be used in the following ways:
- To communicate to you new products and services and also at times, the opportunity to take up special promotions or offers.
- To communicate issues or opportunities regarding the business or operations of AET or any of its associate organisations
- To generate a holistic but anonymous view of the AET customer base. This information allows us to analyze trends and demographics to help AET improve on the services provided
- It is important to note that AET send communications to people who have "opted in" to receive email updates about products and special offers, and retain the right to inform our customers of changes in our business operations from time to time.
- To enable AET to provide better customer service.
Disclosing Your Information
- Third party companies and individuals have been engaged to perform functions on behalf of AET. Such functions include but are not limited to the fulfillment and delivery of purchases, credit card payment authorisations, trend analysis, marketing and promotions. Information will only be used to perform appropriate functions and not for other usage.
- AET will disclose information to appropriate authorities to comply with any law, enforce or apply the Terms and Conditions or protect the rights of any users of the Websites. AET will pass on any information relating to suspected fraudulent activity to appropriate authorities.
- With organisation's that we operate but do not own, your information will be shared with that business. Please note that we only go into partnerships with organisation's having the same regard to Privacy as we do.
- From time to time we provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This may comprise data collected about you and other users to form aggregate results. However, we will not knowingly provide any direct personal information that identifies you as our customer.
Verification of Members
We do use various details to verify information given to us by our members. At times, we use:
- names on member accounts to compare with information on credit cards
- we use member phone numbers and email addresses provided to us to communicate with customers about payments
- we use member addresses to check against credit card billing addresses etc.
- in cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities
Information Security
- All information submitted to AET is secured using Secure Sockets Layer (SSL) software.
Other Privacy information you should be aware of
Sign out or close your browser once you have finished browsing within AET’s websites or associate partner sires. This is to ensure that others cannot access your personal information.
Further Privacy information can be obtained on the Australian Privacy Commissioner's Web Site
